GrownBiz – The Ultimate Digital Ecosystem.
Start a Project

Web Portal Development

B2C Portal Development in Pune

We build portals where your customers create an account, book or buy, pay online and return to check their history. It takes routine questions off your phone and gives customers answers on their own.

  • OTP login on mobile
  • Online payments built in
  • Simple customer dashboard
Get a Free Quote WhatsApp Us
Customer portals people can sign up to and use
Fixed quoteKnow the cost first
One managerA single point of contact

Overview

What does a B2C portal do?

A B2C portal is the part of your business your customers use directly. They register, often with just a mobile number and OTP, and then they can buy, book, renew, download or raise a request without calling you. We work with businesses in Pune and across India.

Typical examples are a coaching institute where students see fees and study material, a service company where customers book visits and track them, or a membership business where members renew and download receipts.

We keep the customer side simple, because most people will use it on a phone. Behind it sits an admin panel where your team sees every customer, payment and request in one place.

What you get

What you get with B2C Portal Development

No bloat and no features you will never use. Just the pieces that turn a visitor into a call or an enquiry.

  • 01

    OTP sign-up

    Customers register and log in with their mobile number, no password to forget.

  • 02

    Online payments

    UPI, cards and net banking through a payment gateway in your business name.

  • 03

    Customer dashboard

    One screen with bookings, orders, payments, documents and open requests.

  • 04

    Alerts and reminders

    SMS, email or WhatsApp messages for confirmations, due dates and renewals.

  • 05

    Support requests

    Customers raise a request from their account and see its status and replies.

  • 06

    Admin control

    Your team manages customers, refunds, content and reports from one panel.

More details

What we pay attention to in a customer portal

  • Sign-up takes as few steps as possible
  • Every screen is designed for a phone first
  • Payment success and failure are both handled clearly
  • Customer data is kept behind proper logins and access rules
  • Hindi and English screens where your customers need them
  • Reports show signups, payments and requests for any date range

How we work

From first call to real results

A fixed quote before we start, and a clear next step at every stage.

  1. 01

    Brief & plan

    We learn about your business, customers and goals, then agree the scope and a fixed quote.

  2. 02

    Design & setup

    You see the plan, designs or campaign setup first, and we refine it with your feedback.

  3. 03

    Build & launch

    We build, test on real devices and go live with tracking in place.

  4. 04

    Report & grow

    Clear reports and a review call, then we keep improving what works.

  • WordPress
  • Shopify
  • Laravel
  • React
  • Google Ads
  • Meta Ads
  • Google Analytics 4
  • Search Console
01Which payment methods can customers use?

Through gateways like Razorpay or PayU, customers can pay by UPI, cards, net banking and wallets. The gateway account is opened in your business name, so the money settles directly to your bank.

02Can customers log in without a password?

Yes. We usually offer mobile OTP login, and can add email or Google login if your customers prefer it. SMS charges for OTPs come from your SMS provider.

03Is customer data kept safe?

Data is stored on hosting in your name, behind secure logins, with SSL on every page. Staff accounts only see what their role needs, and we follow basic practices like hashed passwords and limited login attempts.

04Can the portal send WhatsApp messages?

Yes, through the WhatsApp Business API with an approved provider. Message templates need approval from WhatsApp, and we help you set them up.

05How much does a B2C portal cost?

It depends on the features, payment flows and messaging you need. After a short call we send a fixed, written quote, so you know the full cost before we start.

06Kya B2C portal se customers ka shopping experience better banaya ja sakta hai?

Ji haan! Aap apne portal mein easy navigation, fast checkout, multiple payment options aur personalized offers jaise features add kar sakte hain. Isse customers ko smooth shopping experience milta hai aur repeat purchases ke chances badhte hain.

07Can I offer personalized product recommendations to customers?

Yes. Your B2C portal can suggest products based on customer interests, browsing behaviour and previous purchases, helping increase customer engagement and sales.

08Can I manage all my products and inventory through one B2C portal?

Yes. You can manage your entire product catalogue, stock levels, product prices and categories from a single dashboard, making your online business easier to control.

09Can customers create accounts and save their favourite products?

Absolutely! Customers can create personal accounts, save products to their wishlist, view order history and enjoy a personalized shopping experience.

10Can I send automated order updates to customers?

Yes. You can send automatic order confirmation, payment notifications, shipping updates and delivery alerts through email or SMS, keeping customers informed at every step.

More in Web Portals

Related services

All Web Portals services

Talk to a growth consultant

Tell us about your business and goals. A real person from our team will call you back with the next steps.

  • Free consultation
  • No-obligation quote
  • Quick reply on WhatsApp
IN +91
Security code: type the 4 digits shown

WhatsApp us Call now