Software Development
Order Management Software in New Delhi
Orders arrive from your website, marketplaces, dealers and WhatsApp, and each one ends up in a different list. We build a single queue where every order moves through clear stages and stock stays in step, whichever channel it came from.
- One queue for all channels
- Stage-wise order tracking
- Stock updated on every order
- Part ofSoftware
- ServingNew Delhi
- Related20 services
- Talk to us+91 96436 76135
Overview
What does order management software do?
Order management software, or OMS, takes in orders from every source and tracks each one from confirmation to delivery. Your packing, dispatch and support staff all look at the same status, so nobody has to ask around to answer where an order is. We work with businesses in New Delhi and across India.
The stages are set around your own process. A D2C brand may need payment checks, cash-on-delivery confirmation and courier labels. A distributor may need credit checks, partial dispatch and delivery against a dealer's purchase order. A manufacturer may need to send some orders to production before they can ship.
Marketplace and courier connections depend on what each service offers through its API, and on your seller account there. Where no API exists, orders can come in by file upload or be keyed in by your staff.
What you get
What you get with Order Management Software
No bloat and no features you will never use. Just the pieces that turn a visitor into a call or an enquiry.
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01
Unified order queue
Website, marketplace, dealer and manual orders in one list, with the source marked.
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02
Custom order stages
Your own flow, with rules on who can move an order from one stage to the next.
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03
Pick and pack lists
Batch picking lists by warehouse location, and packing slips ready to print.
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04
Courier and tracking
Labels and tracking numbers through courier aggregators where you have an account.
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05
Returns and exchanges
Return reasons, quality check on receipt, and stock put back only when the item is good.
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06
Dealer orders
Dealer logins, price lists, credit limits and partial dispatches.
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07
Order reports
Pending by stage, delayed orders, return rates and channel-wise sales.
More details
What we look at before building
- Every place an order comes from today
- What happens between confirmation and dispatch
- How you allot stock when it runs short
- Cash-on-delivery checks and return handling
- Which marketplaces and couriers you actually use
- Your invoice, label and packing slip formats
How we work
From first call to real results
A fixed quote before we start, and a clear next step at every stage.
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01
Brief & plan
We learn about your business, customers and goals, then agree the scope and a fixed quote.
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02
Design & setup
You see the plan, designs or campaign setup first, and we refine it with your feedback.
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03
Build & launch
We build, test on real devices and go live with tracking in place.
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04
Report & grow
Clear reports and a review call, then we keep improving what works.
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01Can it pull orders from Amazon and Flipkart?
These marketplaces offer seller APIs, and access depends on your seller account and their current rules. Where a connection is not possible, your team can upload the order report instead.
02Will stock update across all channels?
Stock inside the system updates on every order. Pushing it back to each marketplace depends on that channel's API, and we confirm what is possible for your channels before building.
03Can one order be shipped in parts?
Yes. Partial dispatch is common for dealers. The order stays open with the balance quantity showing until it is fully shipped or the remainder is cancelled.
04Can customers track their own orders?
Yes. A tracking page on your website can show the current stage, and SMS or WhatsApp updates can be added through a provider you have an account with.
05How much does order management software cost?
It depends on the number of channels, stages and warehouses you run. We go through your dispatch process on a call and send a fixed, written quote.
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Talk to a growth consultant
Tell us about your business and goals. A real person from our team will call you back with the next steps.
- Free consultation
- No-obligation quote
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