Social Media Optimisation
Social media handling so your pages stay active every week
We take the day-to-day work of social media off your plate. Each month you approve a calendar, and we design, post, reply and report while you run the business.
- You approve, we post
- Replies in working hours
- One manager for you
Overview
What does social media handling include?
Social media handling is the ongoing, month-by-month running of your pages. We plan what to post, write the captions, make the designs, schedule everything on the right days and keep an eye on comments and messages. It is the work most owners mean to do but never find time for. We work with businesses in Gurgaon and across India.
At the start of each month you get a calendar with every post laid out. You can change a caption, swap a photo or add an offer. Once approved, it goes out on schedule, so your pages keep posting even in your busiest weeks.
We need a little from you too: photos from your shop or site, news about new stock or events, and quick answers to customer questions only you can answer. A WhatsApp group with your manager usually makes this easy.
What you get
What you get with Social Media Handling
No bloat and no features you will never use. Just the pieces that turn a visitor into a call or an enquiry.
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01
Monthly calendar
Every post for the month planned with its date, platform, caption and design.
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02
Branded designs
Post and story designs in your colours and fonts, so the feed looks like one business.
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03
Captions in your voice
Captions in English, Hindi or Hinglish, written the way you talk to customers.
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04
Scheduling
Posts scheduled for the days and times your followers are most active.
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05
Comment replies
Comments answered in working hours, with questions we cannot answer passed to you.
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06
Message watch
Inbox checked regularly and leads forwarded to you or your sales person on WhatsApp.
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07
Festival posts
Festival greetings and local event posts added to the calendar well in advance.
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08
Monthly report
Followers, reach, top posts and enquiries explained in a short, plain report.
More details
Why hand over your social media
- Pages keep posting even in busy months
- One look and tone across every platform
- No last-minute rush for festival posts
- Customer comments do not go unanswered
- You approve everything before it goes live
- A monthly report shows what is working
How we work
From first call to real results
A fixed quote before we start, and a clear next step at every stage.
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01
Brief & plan
We learn about your business, customers and goals, then agree the scope and a fixed quote.
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02
Design & setup
You see the plan, designs or campaign setup first, and we refine it with your feedback.
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03
Build & launch
We build, test on real devices and go live with tracking in place.
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04
Report & grow
Clear reports and a review call, then we keep improving what works.
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01How many posts do you make each month?
That is agreed in your plan and depends on the platforms and budget. Most small businesses do better with a few good posts a week than with daily filler.
02Can I still post something myself?
Yes. You keep full access to your pages. Just tell your manager, so we do not post something similar on the same day.
03Who replies to customer questions?
We reply to common questions such as timings, location and how to book. Questions about prices, stock or complaints are passed to you, so the customer gets a correct answer.
04Do you use stock photos?
Only where it makes sense, such as festival greetings or general tips. Real photos of your shop, team and work earn far more trust, so we ask for them and show you how to take good ones on a phone.
05Is there a long contract?
After a starting period agreed in the quote, we work month to month. You can stop with notice, and the pages and content stay with you.
06How much does social media handling cost?
It depends on the number of platforms, posts per month and whether videos and replies are included. After a short call we send a fixed, written monthly quote.
07Who responds to customer comments and messages?
Our social media handling process can include monitoring comments and messages, helping your brand stay connected with its audience and ensuring customer interactions receive timely attention.
08How do you maintain activity during holidays or special occasions?
We plan festive posts, seasonal updates and important announcements in advance to keep your social media profiles active and relevant throughout the year.
09Can you handle negative comments on business pages?
Yes. We can help monitor negative feedback and prepare professional, brand-appropriate responses to address customer concerns while maintaining a positive online image.
10Will I receive updates about my social media accounts?
Yes. Regular performance updates can help you understand account activity, audience interactions, content performance and important developments across your social media platforms.
Talk to a growth consultant
Tell us about your business and goals. A real person from our team will call you back with the next steps.
- Free consultation
- No-obligation quote
- Quick reply on WhatsApp
